Al-Suffa Islamic Academy ("we", "us") respects your privacy. This policy explains what personal information we collect through this website and our classes, why we collect it and the choices you have.
Information we collect
- Enquiry and admission details: student's name and age, country, time zone, course of interest, preferred class timing, teacher preference, WhatsApp number and email address.
- Class records: attendance, lessons covered and progress notes written by the teacher.
- Payment records: invoices and payment confirmations. Card details are handled by our payment providers and are never stored by us.
- Website usage: pages visited, device type and approximate location, collected through cookies and analytics tools.
How we use your information
- To arrange your free trial and schedule classes.
- To contact you on WhatsApp, by phone or by email about classes, progress and fees.
- To send our newsletter, only if you subscribed. You can unsubscribe at any time.
- To understand how the website is used so we can improve it.
Children's privacy
Many of our students are children. We collect a child's details only from a parent or guardian, and only what is needed to teach them. We do not ask children for contact details, and we never publish a child's name, photo or recording without written permission from a parent or guardian. Classes are not recorded unless a parent requests it.
Cookies and analytics
We use Google Analytics, Google Tag Manager and Microsoft Clarity to measure visits and understand how visitors use the site. These tools set cookies. You can block or delete cookies in your browser settings without affecting your ability to use the website.
Sharing your information
We never sell your information. We share it only with the teacher assigned to the student and with service providers who help us run the academy, such as video-call, email and payment services, and where the law requires it.
Keeping and protecting your information
We keep student records for as long as the student is enrolled and for a reasonable period afterwards, and enquiry details for up to twelve months. Access is limited to staff who need it, and the website is served over an encrypted connection.
Your rights
You may ask to see, correct or delete the information we hold about you or your child, or withdraw consent to being contacted. Email info@alsuffaislamic.com and we will respond within 30 days.
Changes and contact
We may update this policy from time to time and will post the new version on this page. For any question, please contact us.